CAN I STORE MY TIGHT GRIPS CONTAINERS IN THE REFRIGERATOR/FREEZER?
YES, however when exposed to extreme temperature fluctuations the container lid may lift due to changes in air pressure.
ARE THE NOUVO TIGHT GRIPS CONTAINERS DISHWASHER SAFE?
NO, we recommend hand washing for your Tight Grips containers.
HOW CAN I REMOVE THE ODOUR FROM THE GASKET IN MY TIGHT GRIPS CONTAINERS?
Even though, our Tight Grips Containers are stain and odour resistant, usage over long periods of time, the containers may absorb and take on the same odour as the contents being stored. To remove the odour, take off the gasket and clean it by hand or place on the top rack of the dishwasher, or it can also be cleaned with a baking soda paste to help remove odours. For more information about stain & odour, please visit our Use & Care Instructions page.
WHY DO YOU RECOMMEND NOUVO PRODUCT BE WASHED IN THE TOP RACK OF THE DISHWASHER?
Since many dishwashers have different heat/sanitizing cycles, we recommend the top rack only.
ARE TIGHT GRIPS CONTAINERS STACKABLE?
Absolutely, they are stackable. Tight Grips containers are designed to maximize your pantries, cabinets and counter space, helping you keep your kitchen neat, organized and clutter free.
ARE TIGHT GRIPS CONTAINERS BPA FREE?
YES, our Tight Grips containers are Bisphenol-A (BPA) free.
ARE TIGHT GRIPS CONTAINERS SAFE FOR FOOD STORAGE?
YES, our Tight Grips containers are made with high quality, 100% clear food grade material.
CAN I MICROWAVE FOOD IN TIGHT GRIPS CONTAINERS
NO, Tight Grips containers are NOT microwavable safe and they are NOT designed to be used in a microwave.
SHOULD I WASH MY TIGHT GRIPS CONTAINERS BEFORE USING THEM?
YES, if you are planning to store food in your Tight Grips containers, we do recommend that you wash them prior to use. Please visit our Care & Instructions page for more details.
WHERE CAN I PURCHASE NOUVO PRODUCTS? ARE THEY SOLD INTERNATIONALLY?
You can buy our products online through our website. We ship worldwide!
HOW DO I TAKE CARE of MY TIGHT GRIPS CONTAINERS?
There are no special detergents required for Nouvo products, just hand wash with soapy water. You can visit our Care & Instructions page for more details.
WILL MY TIGHT GRIPS CONTAINER STAIN?
Our Nouvo Tight Grips containers are stain and odour resistant. However, if staining does occur, we recommend applying a paste of baking soda and water then rinsing thoroughly, this can help reduce the stain. To learn more, please visit our Care & Instructions page.
WHAT IS YOUR REFUND POLICY?
We stand behind our products. We guarantee that Nouvo products shall be free from defects in material or workmanship. We offer a 100% Money Back Guarantee. If for any reason you are not satisfied with Nouvo products at any time within 45 days of your purchase, return it for replacement or refund. For more information on how to request a refund, please visit our Shipping & Returns page.
WHAT MAKEs NOUVO PRODUCTS UNIQUE?
Our products are innovative and we are constantly looking to improve our customer’s lives through durability, functionality, smart and clever designs while remaining budget friendly.
HOW MUCH DO YOU CHARGE FOR SHIPPING?
Please visit our Shipping & Returns page for more details.
HOW LONG WILL IT TAKE TO PROCESS MY ORDER?
In most cases, 90% of our orders are shipped within two business days. However, there are a few exceptions.
If your order contains items that are on back order, a special order, or limited availability, your entire order will be held until these items are ready to ship.
If your order is flagged as a security risk, it will be held until we can verify the information in question. Please visit our Shipping & Returns page for more details.
Are your prices in Canadian or u.s. dollars?
We’re a proud Canadian company based in Toronto and the surrounding province. All pricing on our website is shown in CAD. International customers will be billed at the current exchange rate at the time the order is placed.